User Management
Fully customizable user access profiles and permissions levels to control access to data and functionalities across the CertusBook™. platform.
CERTUSBOOK™
By relying on CertusBook™ , the industry leading booking system that provides advanced booking functionalities and pricing management tools, you will have a powerful tool helping you to achieve inventory optimization and full booking potentiality resulting to totally efficient capacity management.
Different booking types
The CertusBook™ booking application handles different booking types, such as passenger bookings with cabins, enumerated and non-enumerated seats, vehicles, onboard services and cargo bookings.
Multi leg routes
The CertusBook™ can easily manage both multi leg routes, simple round trip routes and circular routes with repeatable calls for the same ports.
B2C channel
The CertusBook™ B2C channel enables customers to perform their bookings in a user friendly fast and reliable environment using their pc, laptop, tablet or mobile phone.
API Integration
We consider it important that other systems can be integrated with CertusBook™ . And for this reason we provide an API (Application Programming Interface) through which various external systems can interact with our booking system in a seamless way.
THE ENGINE
CertusBook™ runs on a smart core that unifies bookings, pricing and availability in real time, helping you optimize inventory and make faster, data‑driven decisions across all channels.
CertusBook™ is powered by a central engine that connects the back‑office (CertusAdmin™) with all sales and operational channels (CertusPOS™). It enables cross‑platform access, batch & bulk processes, fast setup, and GDPR‑compliant operation—while supporting agencies, group bookings, trucks, web & mobile check‑in, white‑label B2C and Web Services (API).
- CertusAdmin™: deployment, payment policy, travel management, views & reporting
- CertusPOS™: agency, group bookings, trucks & check‑in operations
- White Label B2C + Web & Mobile Check‑in
- Web Services (API) & cross‑platform access, GDPR compliance
Key Functionalities
Vessel Configuration
Flexible vessel configuration. Fully configurable templates including, cabin plan, beds, seats, on-board facilities, car and freight deck space, and multiple decks.
Price Management
The CertusBook™ manages pricing with Pricing Rules, dynamic pricing, special offers, and Discounts, Taxes, Fees, and custom Surcharges.
Inventory Management
Through the use of allotment capacity management the system provides maximization of sales on any type of itinerary, from a simple point to point one to a demanding circular with multi hops itinerary.
Sailing Plan & Schedule
Powerful automated tools to create and maintain either bulk yearly schedule configuration or individual extra departures, saving time and avoiding common overlapping issues. Supports, multi-legs and multi-hop complex schedules, enables sails transfers as well as straightforward functionalities such as swapping ships and transferring bookings thus permitting daily handle operations without any hassles.
Booking
A wide and straightforward set of reservation functionalities grouped into a single user-friendly graphical interface for internal agents (call-center user) and integrated for supporting B2B and B2C sale channels as well as any distribution channel and XML integrators.
Check In
Workflow based check-in system to manage and monitor the entire boarding lifecycle of passengers, vehicles and freight. Ability to set open/close status for sailings, gates, sales channels and vehicles lanes. Support for 1D/2D barcode and QR code.
Financials
Accounting functionalities to issue bulk, scheduled and on-demand invoices/credit notes to Customers and Agencies according to predefined financial rules like credit limits, invoicing period, commissions, etc.
Reporting Services
Embedded reporting tool to manage, and deliver all operational reports and documents easier and faster, straight through the Booking System.
Integration Services
Built-in integration module to manage the data integration from/to the Booking System using the XML protocol. Includes pre-configured web services for common systems like accounting and general ledger, external CRM, data warehouse and BI, credit cards payments, on-board systems, etc.
Back-office
Fully parametric configuration of commissions, by accommodation/vehicle type, services, agencies, itinerary or itinerary part. Connection to booking and check-in systems, issuance of statements for issued or travelled tickets. Monthly or periodically defined clearances for cooperating travel agencies. Matching of Issued versus Travelled tickets for statistical purposes.
Automatic Transfers
Transfers of passengers, vehicles, freight and services. Exchange vessels for whole itinerary or itinerary part. Transfers between vessels with completely different accommodation structure. Departure prohibition management. Partial transfer of passengers and vehicles. Remove or add one or more calls/stops from a scheduled itinerary
Security & Compliance
Business Continuity & Availability
Certus Online ensures resilient, uninterrupted operations through total disaster recovery and 99.9999% system availability on a cloud provider. Business continuity is further supported by ISO 22301:2019 certification (BCMS) for “Providing support services, maintaining, design and development of software programs.”
Data Protection & Privacy (GDPR)
Certus Online follows a security-first approach focused on data protection, continuity, and compliance. The company is GDPR compliant, provides total disaster recovery, and delivers 99.9999% system availability on a cloud provider. Governance is supported by ELOT EN ISO 27001:2023 (ISMS) and ISO 22301:2019 (BCMS) certifications.
Security & Compliance
Certus Online follows a security-first approach focused on data protection, continuity, and compliance. The company is GDPR compliant, provides total disaster recovery, and delivers 99.9999% system availability on a cloud provider. Governance is supported by ELOT EN ISO 27001:2023 (ISMS) and ISO 22301:2019 (BCMS) certifications.
